Privacy policy

Privacy Policy

Effective Date: April 23, 2026

Eco Universe ("we", "our", or "us") operates the website ecocozychildhood.com (the "Site"). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Site.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Device Information: Web browser, time zone, and cookies.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud;

  • Provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Processors: We share data with payment gateways (such as 2Checkout, PayPal, or Stripe) to process transactions.

  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site.

  • Direct Shipping: As a dropshipping store, we share your shipping address and phone number with our suppliers (e.g., CJ Dropshipping) solely for the purpose of delivering your order.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting:

5. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: 📩 ecocozy.support@gmail.com